Closing Session


Closing Session

Closing Session: What the Future Holds for Maintenance & Reliability Professionals

The SMRP 27th Annual Conference will feature a Closing Session to discuss the future of maintenance and reliability. The session will be led by Thomas Wilk and will include a panel of top professionals from a range of different industries. Learn more about the panelists and moderator below.

Moderator: Thomas Wilk

Larry Hoing, CMRP, CMRT

Thomas Wilk is the award-winning chief editor of Plant Services, a Putman Media publication that focuses on smart solutions for maintenance and reliability. Wilk joined the Putman editorial team in 2014, and previously was Content Strategist / Mobile Media Manager at Panduit, breaking new ground for that company in the areas of digital content strategy and mobile app development. Wilk also worked as chief editor for Battelle Memorial Institute's Environmental Restoration team, and taught business and technical writing at Ohio State University. Wilk holds a BA from the University of Illinois and an MA from Ohio State University, and is an avid hiker and runner. 


Paula Tewksbury

Paula Tewksbury

Paula Tewksbury is a Learning and Development Consultant who partners with manufacturing facilities within the chemical industry. Whether it is performing task and needs analysis, designing training material, facilitating workshops or creating strong learning systems, Paula believes applying standard best practices and building strong professional relationships can accelerate improvement. Paula has worked at DuPont for 30 years, supporting operations globally. Some of her most challenging experiences have been to implement the DuPont Production System worldwide and to support a green field start-up in China. She currently heads DuPont’s Global Learning Council and Training & Development Network. She is a certified Master Trainer, Lean Practitioner, Six Sigma Green Belt, and has extensive experience developing leadership and championing change management. Paula is a graduate of West Virginia University and resides in Parkersburg, WV. 

Nancy Regan 

Nancy Regan 

Nancy Regan is the founder and president of The Force, Inc., a company specializing in the training and application of Reliability Centered Maintenance (RCM). Regan has over 20 years of hands-on experience facilitating RCM analyses, conducting RCM training and implementing RCM programs. Among the many projects she has facilitated is the CH-47 Chinook Helicopter, the U.S. Army’s heavy-lift helicopter. She is founder of, an online learning place dedicated to bringing accessible and affordable RCM training to the maintenance and reliability community.  Nancy is known for delivering interactive, informative and inspirational presentations and training courses.  Her simple, straightforward explanation of maintenance and reliability fundamentals show people how to overcome the organizational challenges that are in the way of creating an effective reliability culture.  Nancy is a graduate of Embry-Riddle Aeronautical University and holds a BS degree in Aerospace Engineering. She is the author of The RCM Solution, A Practical Guide to Starting and Maintaining a Successful RCM Program.

Kim Kallstrom 

Kim Kallstrom 

Kim Kallstrom currently serves as the Assistant Director for the University of Tennessee’s Reliability and Maintainability Center (RMC), an industry-supported Center within the College of Engineering. In this capacity, she assists companies and organizations on their way to World Class Reliability & Maintainability (R&M) programs. She helps the RMC create opportunities for member companies, students, faculty and industry to achieve exceptional value through a comprehensive program of education, research and information sharing. In addition to running the day-to-day operations of the Center, Kim serves as the MARCON conference coordinator, membership administrator, oversees the internship program and leads multiple company-sponsored projects and assessments. 
Blair Fraser

Blair Fraser

Blair Fraser is a passionate technology evangelist with a natural curiosity to think differently and challenge current thinking. He is the co-founder and Chief Customer Office at, a company focused on providing machine learning and artificial intelligence solutions for industrial applications. Fraser is a passionate reliability and operational excellence professional with over 20 years experience in designing, commissioning, maintaining and improving manufacturing equipment and processes for the manufacturing industry. A Certified Reliability Leader (CRL) and Certified Maintenance and Reliability Professional (CMRP), Blair has dedicated his career to combining sound reliability principles and processes with the latest technology to improve asset performance and uptime for several process manufacturing facilities.

Paul Casto


Paul Casto is the Intelligent Assets Practice Leader at Gray Matter Systems with a focus on Asset Performance Management (APM).  He is a leading practitioner in reliability and maintenance (R&M) improvement methodologies and has hands-on experience in reliability, maintenance, operations and engineering in the chemical, steel, aluminum, automotive, oil and gas, aerospace, consumer goods and construction industries. His current areas of focus include:  value creation through Asset Performance Management (APM), the development of asset health models, the application of advanced reliability and maintenance tools/strategies, data analytics, prognostics, machine learning, business case development and risk analysis, and R&M leadership.


Paul holds a Bachelor’s degree in Electrical Engineering from West Virginia University, a Master’s degree in Engineering Management from Marshall University Graduate College, an MBA from Clemson University and a Masters in Maintenance Management and Reliability Engineering from the Monash University and has done PhD work in Industrial Engineering (ABD) at the University of Tennessee.    He is a SMRP Certified Maintenance and Reliability Professional (CMRP), serves on the SMRP board as Secretary and has previous served as Director of SMRP’s Body of Knowledge.   Paul holds ASQ certification in Reliability Engineering, Quality Engineering and as a Six Sigma Black Belt.  He Is a WPiAM Certified Asset Management Assessor, is pursuing an Certified Asset Management Professional CAMP from Humber College/PEMAC, has a certificate in Strategic Decision and Risk Management from Stanford University and is a Certified Reliability Leader.  He has served on the University of Tennessee's Maintenance and Reliability Center Board of Advisors, the SMRPCO Advisory Council, Chair of the SMRP Best Practices Committee, the SMRP Education Committee and the API-691 Risk Based Management for Machinery subcommittee.  He is an active member of ASQ and IEEE.



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